Services for Associations

For more than 75 years, USI Affinity has provided high-quality insurance programs that help our associaton clients to grow and retain membership. By delivering custom tailored solutions for your association, we can help you enhance membership satisfaction while increasing non-dues revenue opportunities. Services we provide include:

  • Client relationships: dedicated account representative that identifies your needs and brings value to your members
  • Marketing: integrated campaigns including print and online capabilities designed to increase member participation across all product lines
  • Billing: using customer-friendly features, we deliver an easy way for your members to manage their billing, changes in eligibility and administration
  • Customer Service: highly trained representatives act as advocates for your members for claims resolution, product questions, and more
  • Field Sales: experienced professionals who work on-site to consult your members and select a plan that best fits their needs
  • Product Development: constant evaluation of the marketplace to ensure delivery of the insurance and financial solutions that your members need
  • Call Center: leading in-bound and out-bound telemarketing capabilities that provide solutions, not just options
  • Underwriting: in-house team to guide your members through the quoting, proposal, and underwriting process